Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 261 | 477 | 3774 |
| Neutral (3) | 3 | 7 | 58 |
| Negative (1 or 2) | 5 | 7 | 177 |
| Total Reviews | 269 | 491 | 4009 |
| Avg Rating |  4.77 |
4.77 |
 4.61 |
| Address: | 105 Harrison Avenue Harrison, NJ 07029 - US |
|---|---|
| Website: | http://www.amatteroffax.com/ |
| Business Hours: | Mon-Thurs 10AM - 6PM, Friday 10am - 2pm |
| Sales Phone: | 973-485-8900 |
| Service Phone: | 973-482-3700 |
| Sales Email: | jonathan@amatteroffax.com |
| Cust Service Email: | jacob@amatteroffax.com |
| Date Reviewed: 02/08/2012 | ||
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paul.faggiola from unknown Member Since: 01/23/2012 View Member's: Reviews |
very good exprience |
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| Date Reviewed: 02/06/2012 | ||
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takcwal from CA Member Since: 02/06/2012 View Member's: Reviews |
Fast service and delivery. Swift communication. Will recommend to friends and will use again in the near future. |
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| Date Reviewed: 02/06/2012 | ||
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mikefrey612 from unknown Member Since: 01/21/2012 View Member's: Reviews |
All aspects of my order went very well. Received product in a very well packed innerbox with foam sides and top & bottom. I have not used the bulb yet, so I can't provide any input on the performance of the bulb. |
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| Date Reviewed: 02/06/2012 | ||
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brettparcell from unknown Member Since: 01/21/2012 View Member's: Reviews |
good |
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| Date Reviewed: 02/06/2012 | ||
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dpalmer379 from unknown Member Since: 01/21/2012 View Member's: Reviews |
i placed my order on xmas day and had my tracking number on the 27th and had my item in my hand on the 28th, now thats fast service for a holiday week. good job guys |
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| Date Reviewed: 02/06/2012 | ||
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jcemhenderson from unknown Member Since: 01/21/2012 View Member's: Reviews |
Easy to order and timely delivery. Good price as well. |
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| Date Reviewed: 02/05/2012 | ||
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hhanley007 from unknown Member Since: 01/27/2012 View Member's: Reviews |
Hello. When placing this order originally, I did so with the understanding of the free shipping option. However, while placing the order, I did not select that option, and I later contacted customer service who then said they would refund the amount charged for shipping. I also explained the ordering process was a bit confusing since the shipping directions were located further down and to the left-hand side of the order page. Realizing this, I attempted to cancel and re-order with the proper shipping option, but was unable to do this on the site without contacting their C/S who later granted to "free shipping" option. I was grateful for their prompt attention. As of this day, I still cannot confirm any refund of the shipping charges. Another call to customer service showed the refund was in the process, but I still see no confirmation. Would you be able to check and see how long this refund process is going to take, and exactly where it will be sent? Thank you. |
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| Date Reviewed: 02/05/2012 | ||
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billm300 from unknown Member Since: 01/27/2012 View Member's: Reviews |
this was my second order for laser printer toner, service is quick, no problems so far, and standard shipping was free |
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| Date Reviewed: 02/05/2012 | ||
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sidewinder7 from unknown Member Since: 01/20/2012 View Member's: Reviews |
I am very pleased with our purchase from you company. We placed our order online which was very simple and in just a few short days our item of purchase arrived at our door. The item was a lamp for our tv and very fragile and this item was wrapped with care for it to handle the shipping process. We will purchase from this site again. |
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| Date Reviewed: 02/04/2012 | ||
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ronna1957 from unknown Member Since: 01/19/2012 View Member's: Reviews |
Easy process |
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| Date Reviewed: 02/04/2012 | ||
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dieterabert from unknown Member Since: 01/19/2012 View Member's: Reviews |
merchandise arrived as promised |
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| Date Reviewed: 02/04/2012 | ||
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edrhoads from unknown Member Since: 01/19/2012 View Member's: Reviews |
The best price I could find, delivered as promised. What else matters? |
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| Date Reviewed: 02/03/2012 | ||
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charlesj.wells from unknown Member Since: 01/25/2012 View Member's: Reviews |
Very pleased overall. Had a little greif with the order showing a shipping fee although it was show as free shipping. I was planning to call when I recieved an e-mail from Kristina with customer service saying she caught the mistake and corrected it. |
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| Date Reviewed: 02/03/2012 | ||
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imdragon9 from unknown Member Since: 01/18/2012 View Member's: Reviews |
Very happy with the service and product for this order. |
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| Date Reviewed: 02/02/2012 | ||
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manuelwhite29 from unknown Member Since: 01/17/2012 View Member's: Reviews |
Great Service. |
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| Date Reviewed: 02/02/2012 | ||
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shep126 from unknown Member Since: 01/17/2012 View Member's: Reviews |
Great turn around time and the product was exactly what I wanted. |
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| Date Reviewed: 02/01/2012 | ||
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bdrick from unknown Member Since: 01/22/2012 View Member's: Reviews |
They offered the lamp for my DLP set at one of the lowest prices I found, about half of what I expected to pay in town. They called to say part I ordered was not in stock but could sub better part for a little more, I passed as in no hurry and the orignal part still arrived in a few days. TV now works great, would shop here again |
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| Date Reviewed: 02/01/2012 | ||
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john_i from unknown Member Since: 01/16/2012 View Member's: Reviews |
Excellent overall experience...ink appears to work well. |
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| Date Reviewed: 02/01/2012 | ||
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stephens.leah from unknown Member Since: 01/16/2012 View Member's: Reviews |
Great experience. Fast shipping! |
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| Date Reviewed: 02/01/2012 | ||
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pdq3565 from unknown Member Since: 01/16/2012 View Member's: Reviews |
I ordered and recieved my bulb in a very timely manner which I would gladly order again and recommend to my friends. Thanks! |
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| Date Reviewed: 02/01/2012 | ||
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mousomi from unknown Member Since: 01/16/2012 View Member's: Reviews |
Flawless transaction and customer service is excellent and promt. Will dedfinitely do business with you again in the future. |
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| Date Reviewed: 01/31/2012 | ||
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tmorris58 from unknown Member Since: 01/08/2011 View Member's: Reviews |
the process was very easy and i was so excited at how quick the bulb came. i was also surprised at the cost. most excellent |
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| Date Reviewed: 01/31/2012 | ||
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kevinthatfield from unknown Member Since: 01/15/2012 View Member's: Reviews |
I got free shipping and they told me I would get my lamp in 7-10 days. I got it in 3 days! Sony wanted $199 for my lamp, I paid $60.60 for it. Installed it and my t.v. looks like it did 7 years ago when new!!!! |
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| Date Reviewed: 01/30/2012 | ||
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mto from unknown Member Since: 01/18/2012 View Member's: Reviews |
The process was very easy. |
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| Date Reviewed: 01/30/2012 | ||
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mikehite from unknown Member Since: 01/21/2012 View Member's: Reviews |
It was Great Experience |
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