Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 39 | 81 | 454 |
| Neutral (3) | 1 | 2 | 9 |
| Negative (1 or 2) | 0 | 0 | 7 |
| Total Reviews | 40 | 83 | 470 |
| Avg Rating |  4.83 |
4.83 |
4.79 |
| Address: | 2273 South Church Street Burlington, NC 27216 - US |
|---|---|
| Website: | http://www.camcor.com |
| Business Hours: | 8:30am to 6:00pm Monday-Friday and 10:00am-4:00pm on Saturday |
| Sales Phone: | 800-868-2462 |
| Service Phone: | 800-868-2462 |
| Sales Email: | sales@camcor.com |
| Cust Service Email: | sales@camcor.com |
Camcor
http://www.camcor.com
| Date Reviewed: 01/14/2007 | ||
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brs541 from unknown Member Since: 12/29/2006 View Member's: Reviews |
My batteries had stopped holding a charge - lasting 5 minutes at the most. I googled the battery name and number, hit "enter", and clicked on the Camcor website. Problem solved, aggravation over, happiness reigns at our house. Thanks Camcor, for a totally enjoyable, understandable experience replacing my Crestron remote batteries. |
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| Date Reviewed: 06/23/2007 | ||
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brian.waldie from unknown Member Since: 06/14/2007 View Member's: Reviews |
Lots of follow up from this company. I haven't received the order yet, but we are in a remote location, so it's not an issue. Shipping total was not available at time of purchase also due to our location. Overall an extremely positive experience. I was called by a rep immediately to let me know the shipping would have to be quoted later. Customer service seems to be better than most companies we deal with! |
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| Date Reviewed: 06/30/2007 | ||
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jeffhesson from unknown Member Since: 06/21/2007 View Member's: Reviews |
Great experience......... |
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| Date Reviewed: 07/01/2007 | ||
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woodmizer from WI Member Since: 11/18/2006 View Member's: Reviews |
Great customer service. This item is hard to find..all the big photo shops were out of stock. Bill was very helpful. He even went and pulled the item off the retail floor immediately to be sure they could ship that day and then called back to verify that item was on his desk. I ordered on Tuesday and the UPS delivered it on Friday. Price was good and the lens is a USA with full warentee. I was very impressed with Camcor.com. |
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| Date Reviewed: 07/16/2007 | ||
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Microman1 from unknown Member Since: 07/06/2007 View Member's: Reviews |
It was easy to place my order. My order was received as promised and customer service answered my special request quickly for an invoice before the items arrived. |
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| Date Reviewed: 07/23/2007 | ||
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gtaylor069 from unknown Member Since: 07/14/2007 View Member's: Reviews |
Still waiting for the product. ordered 7/4/07, today is 7/14/07. finally received the product on 7/17/07 |
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| Date Reviewed: 07/30/2007 | ||
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collins from unknown Member Since: 07/21/2007 View Member's: Reviews |
Best online customer service I've had. Camcor actually pulled the part of of a display item to get it to me as fast as I needed it. I'll continue to do business with them. A+++ |
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| Date Reviewed: 07/30/2007 | ||
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acostner from unknown Member Since: 07/19/2007 View Member's: Reviews |
Tremendous customer service getting order placed. Only trouble I had was UPS driver misread street address so package was delivered a day later than schedule. No complaints about Camcor though. |
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| Date Reviewed: 08/03/2007 | ||
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hgbcrk from unknown Member Since: 07/18/2007 View Member's: Reviews |
I received my order (and a catalog) in the mail. Many thanks to Lee Walls and Debbie Naudus for their expertise and professionalism during our telephone conversations. |
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| Date Reviewed: 08/08/2007 | ||
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walter.reid from unknown Member Since: 07/30/2007 View Member's: Reviews |
This order was crossing from USA to Canada. Vendor responded to our special shipping needs to reduce our customs charges by shipping by USPS rather than courier. |
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| Date Reviewed: 08/13/2007 | ||
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r_a_macneil from unknown Member Since: 08/02/2007 View Member's: Reviews |
i get a message saying a required question hasn't been answered but I'm not told which question nor are any questions marked as required. the only question I hadn't answered was this comment box. why do I _have_ to type something here in order to submit this survey? |
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| Date Reviewed: 08/15/2007 | ||
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nickhdz from unknown Member Since: 03/20/2007 View Member's: Reviews |
Great Seller ! |
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| Date Reviewed: 08/17/2007 | ||
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carolwhaley from unknown Member Since: 08/06/2007 View Member's: Reviews |
I have enjoyed working with your company. The salesperson was very helpful and I would work with him again. |
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| Date Reviewed: 08/20/2007 | ||
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parcelpshsd from unknown Member Since: 08/10/2007 View Member's: Reviews |
a great place to buy batteries and the prices are great. |
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| Date Reviewed: 08/24/2007 | ||
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carltons from unknown Member Since: 08/14/2007 View Member's: Reviews |
Very friendly and fast. |
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| Date Reviewed: 08/26/2007 | ||
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gsheremeta from unknown Member Since: 08/17/2007 View Member's: Reviews |
Very helpful customer service. |
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| Date Reviewed: 08/26/2007 | ||
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sgsfoley from unknown Member Since: 08/17/2007 View Member's: Reviews |
I had problems with the website, but I called the phone number to order. EXCELLENT customer service, friendly folks, prompt responses. Overall experience is very positive due to these folks. |
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| Date Reviewed: 08/29/2007 | ||
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dyates53 from FL Member Since: 08/13/2007 View Member's: Reviews |
In the 17 years that I have been in my current position as the ITV Manager for the Polk County Public Schools in Central Florida I have rarely experienced the level of customer service that Camcor provides through our two contacts, Rodney Bailey and Sonny Powell. Because of their prompt and efficient service, and because of your company's automatic order confirmation/e-mail confirmation,Camcor will continue to receive a large part of our A/V business. |
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| Date Reviewed: 08/29/2007 | ||
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pat.stowe from unknown Member Since: 08/20/2007 View Member's: Reviews |
I had trouble because my battery did not fit the charger, Grant Hamilton spent extra time with me and also consulted with others employees to help me solve my problem. I really appreciate the extra effort he spent on my behalf. |
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| Date Reviewed: 08/30/2007 | ||
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ray.broadhead from unknown Member Since: 08/21/2007 View Member's: Reviews |
Very fast service. Very convenient for our school. |
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| Date Reviewed: 09/03/2007 | ||
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noregistration from unknown Member Since: 08/14/2007 View Member's: Reviews |
UPDATE: They did work to make things right. I'm still disappointed not to have had the correct product, but they did do as much as they could.
Original:
They shipped me film that was past it's "develop by" date. it expired in June 2007, it's currently Aug 2007.
I know that it's probably fine, but there was no indication of it being expired on the website.
Retailer Response (09/11/2007): Thank you for your feedback. We appreciate customers taking the time to express their opinion as these help us to improve our services. We apologize for the shipping error as it is not our intention to ship 'short” or 'out of date” expiration sensitive products. Your comments will help us to put better procedures into place. If you have any concerns, please feel free to call our toll-free number at 1-800-868-2462. Our Customer Service Department is open from Monday to Friday, 8:30AM to 6:00PM Eastern Standard Time. We would like to have the opportunity to serve you again. |
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| Date Reviewed: 09/07/2007 | ||
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dpwyatt from unknown Member Since: 08/29/2007 View Member's: Reviews |
Items arrived promptly, well packed and in good shape. They were more reasonably priced that most retailers and they had a good selection in stock. |
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| Date Reviewed: 09/10/2007 | ||
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slynnielsen from unknown Member Since: 09/01/2007 View Member's: Reviews |
Excellent and quick service - some shots were somewhat dark - darked than the original,I thought...I realize you probably don't work these individually. You use what you get. thanks |
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| Date Reviewed: 09/16/2007 | ||
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d.panian from unknown Member Since: 09/07/2007 View Member's: Reviews |
overall a good shopping experience. |
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| Date Reviewed: 10/16/2007 | ||
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snaimon from unknown Member Since: 09/28/2007 View Member's: Reviews |
Order placed Sunday. Shipped out Tuesday. Received Wed. No tracking # provided, however. One positive interaction via phone with customer support. All else via email. |
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